Our Accommodation Rating Explained

We have rated each hotel, lodge and boat in our collection according to our criteria below.

ONE OF A KINDA special category reserved for only a select number of extraordinary hotels, lodges and boats that stand out not necessarily because they are the most luxurious, but because they are unique in what they offer

LUXURY – Among the best and most outstanding accommodation in our collection

FIRST CLASS – An excellent standard with a superior level of comfort & facilities

MID RANGE – A very good standard & a range of facilities

SIMPLE – Clean & comfortable but without all the bells and whistles

BASIC – Basic lodging with little or no facilities

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Accommodation With Character

We have carefully hand-picked and reviewed all the hotels and accommodation in our collection. All the properties we feature have been visited either by one of our team here in London or one of our representatives on the ground in Latin America. We have fantastic relationships with our hotels and have stayed in many of them ourselves. We promote small, boutique and independent hotels wherever possible. We find this is the best way of ensuring the money you pay goes back into the pockets of locals. We take pride in sourcing the hidden gems that are otherwise difficult to find and are constantly engaged in finding new and exciting accommodations to add to our collection.

How to use our service



View some of our trip ideas for inspiration then give us a call to discuss your plans. We’ll create a suggested itinerary to fit your dates and match the level of service and accommodation you require.



All our trips are tailor made which means you can tweak and refine your itinerary until it’s right for you. We’ll also use our first hand knowledge and expertise to make useful recommendations.



When your itinerary is finalised you pay a deposit to secure your trip with the balance due 70 days before departure. We also create and publish a personalised trip guidebook, tailored to your trip.

Passion & Expertise

We live and breathe Latin America and are eager to share our wealth of specialist and first-hand knowledge

24/7 Support

All our trips come with 24 hour emergency assistance so you are looked after from start to finish

Attention to detail

We will not cut corners and take the time to make sure your itinerary is perfectly suited to you

All trips are operated by HeadsEast Ltd, UK Company registration number 6717612
© Copyright 2008-19 HeadsEast Ltd

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