The Latin America Travel Company

Feedback & Reviews

We are always happy to hear from our clients after their trip and it reading about their experiences is very satisfying as we take the success of each trip personally.
feedback hector
The Latin America Travel Company are a fantastic company. We organised our trip before lockdown and then had to rearrange twice. John and Chris were fantastic, they moved everything seamlessly, were very reassuring and answered all questions. We have finally now had our trip to Costa Rica, it was exactly as promised, the accommodation was excellent, the guides were all knowledgable and everything happened seamlessly, would definitely recommend!

Carolyn Hector

The Latin America Travel company put together a great tailor made trip around Peru. The initial trip had to be post-poned due to the political situation in Peru and they rebooked everything for us at short notice. Gregg, Chris and the team were very helpful, answering all my questions before and during the trip very promptly.

Isuru H - Peru

The main reasons why I had such a great experience with my trip to Costa Rica were: 1 Gregg Hannam made the booking very easy and took away the stress. He responded quickly to any questions I had. 2 The tour guide Natalie was very professional and utilised all the time. All the excursions were great, we did and saw so much. She was also very friendly and made our stay very memorable.

Rocky B - Costa Rica

My Wife and I were mildly apprehensive about our trip, not being familiar with the customs, people, climate and elevations to be encountered in Peru, but on our first contact with you, Gregg, and the Latin America Travel Company and the very professionally produced supplied documentation, we felt more at ease.

Peru is outside our holiday 'comfort zone' and the pre trip advice and itinerary was clearly explained and first class. Throughout the holiday, everything went like clockwork. Despite having a flight cancelled and being re routed, your representative was waiting for us at the airport some hours after we should have arrived. Again, I would add that I am truly impressed by the efforts you and the Peru based representatives went to locate and return our suitcases, after being lost by the airline as a result of their cancellation. I would add that we booked our flights separately and not through Gregg.

All our guides were fantastic, helpful, friendly and very very knowledgeable, and were invaluable in giving us a historical education about the areas we were visiting. The hotels chosen were fantastic, comfortable, clean and ideally placed throughout our trip, and the staff were superb. The itinerary was perfect too, balancing stunning scenery, nature, cities and history.

We found Peru to be a fabulous country to visit and the Peruvian people we met were always friendly and welcoming. I was actually quite sad to have to leave!! Once again, many thanks for going above and beyond in providing this superb holiday, and also for your assistance with the luggage issue which proved to us that you truly care for your customers! We'll be booking with you again soon!

MARK J - Peru

Our visit to the Rincon de Socorro was spectacular in every way - splendid setting, wonderful staff, excellent food, We would never have found this place in our own so we’re very glad to have been directed there by the Latin American Travel Company.

Jeniffer H - Argentina

We had a fantastic time, thank you. Costa Rica is a beautiful country. We spent a lot of our time in nature reserves etc and saw so much amazing wildlife (including a rare tapir in Corcovado), which is exactly what we wanted. All the guides we had were so knowledgeable. The whitewater rafting was also a really brilliant day. Thanks again for your help in organising the trip!

Sophie - honeymoon trip

Our trip was absolutely amazing. The Latin American Travel Company put it together and it was brilliantly organised. They communicated so well to ensure it was everything we dreamed of. Their knowledge of where to go and which hotels and trips were best was excellent. Thanks

Suzanne H - Costa Rica

John and team were fantastic, especially given the short notice! The tour itself was absolutely amazing, covering all the places I wanted to see and more!

Stephanie

Fabulous, great communication before the trip and the most brilliant itinerary.

Sarah Wood

Feedback Ruth
The holiday itself was absolutely amazing and went smoothly from start to finish. John's choice of hotels were excellent, the transfers were seamless, the tours fantastic, and overall it was the trip I wanted it to be and more. I have travelled independently a lot over the years, but I am so glad I booked this trip through an agent. It took a lot of the stress away, and meant I could fully enjoy the holiday without worry. I could not have put together a better itinerary myself without doing a heap ton of research. Thank you.

RUTH

The trip covered Quito to Guayaquil and then a week in the Galapagos. It was simply wonderful. I have been around the world a bit - 74 countries - but this was exceptional. The arrangements went perfectly and the warmth with which we were greeted was quite touching. The hotels were top class. The hacienda at Cotopaxi was incredible. The boat was luxurious. Even the wild life all appeared and posed faultlessly. Go now!

Peter Shirley

Oh man, where to even begin? Lol It was an amazing trip it hard to really single out a highlight but I’ll try:

First the waterfall in La Fortuna was breathtaking, never mind the 500 steps it took to reach it 🤣 you can ask Tito how many stops I took on the way back up!!
The food was a delight as well, at one point I had a pina colada in an actual pineapple! We went on a catamaran and everyone had a great time, we all jumped off the boat and learnt some new dances.

I think mostly it was the nature and the animals all around in the national parks.

Reco B - Costa Rica

I would highly recommend using this company. We had a fabulous trip to Costa Rica. Extremely well organised and with just the right amount of advice and suggestions. LOVED the personalised travel guide too which will also be a great keepsake. Can't wait to plan our next trip with them.

Suzanne

feedback Vlacos
I would like to say a big thanks to John and his team at The Latin American Travel Company for making this trip such a pleasurable and memorable one for me. They really did an excellent job the whole way through and nothing I could fault. I would recommend without hesitation any friends, family or colleagues thinking of travelling to this region to use this company.

John Vlacos

John worked hard to get us a holiday of a lifetime to Ecuador and The Galapagos Islands within our budget. He responded quickly to e-mails and requests, keeping us informed at all times. I can thoroughly recommend his company.

R E Adams

feedback blanchard
Great Value, Efficient, and Effective. LATC worked with me to plan precisely the experience I wanted, at the time I wanted, and at a very competitive price. I had tried three other, well-known, larger companies but could not get what I wanted. Once the Tour Itinerary was fixed and paid, John Stanley of the LATC stayed on top of any potential issues or problems within the countries/regions we were scheduled to tour that could impact our experience and adjusted our schedule to protect our interests and experiences. One required a modest change in the plan which was handled very effectively with no impact on our experience or cost to us.

John Vlacos

The trip covered Quito to Guayaquil and then a week in the Galapagos. It was simply wonderful. I have been around the world a bit - 74 countries - but this was exceptional. The arrangements went perfectly and the warmth with which we were greeted was quite touching. The hotels were top class. The hacienda at Cotopaxi was incredible. The boat was luxurious. Even the wild life all appeared and posed faultlessly. Go now!

Peter Shirley

feedback trisk
I would highly recommend using this company. We had a fabulous trip to Costa Rica. Extremely well organised and with just the right amount of advice and suggestions. LOVED the personalised travel guide too which will also be a great keepsake. Can’t wait to plan our next trip with them.

S. Trisk & family

We had an excellent holiday. Service given by John Stanley was exceptional before, during and after our tour. We are regular visitors to Costa Rica and no doubt will return again. We can certainly recommend the Latin America Travel Company and will definitely travel with them again. Big THANK YOU to John Stanley for his personal attention.

Kathleen Alder

feedback patis
The Latin American Travel Company is amazing and I cannot praise it highly enough! Their customer service is second to none - any queries were dealt with immediately and efficiently by John Stanley and we were each provided with a personalised guidebook to take with us.

Jan Patis

Fantastic company with great personal touches. Would definitely recommend to a friend.

Charlotte

They put together a well thought out trip for us with incredible hotels and experiences, adjusting the holiday to suit our requirements. They organised room upgrades where relevant so we could experience the most from everywhere we went. The transfers were all perfect and we felt so well taken care of at all times. I will definitely book with them again and would recommend them to anyone.

Suzanne

This is a review for ‘The Latin America Travel Company’. We have had to call off our proposed holiday to Peru and the Galapagos due to the Coronavirus. We had paid a significant deposit and were caught in the position of, do we pay the remainder or lose the deposit.

This dilemma was thankfully removed by John and The Latin America Travel Company. They suggested we did not pay the remainder and subsequently repaid all the deposit. Legally they did not have to do this. Other companies have not acted in this way. They have taken away all the worry.

John and the company have handled this with outstanding ethics and real integrity.

I would recommend them for how they have dealt with us but I would also point out that the reason we went with them was that the price was the same as others but John’s knowledge and his recommendations were excellent and the flow of the itinerary, hotels, boats etc were far superior to the other companies we approached.

I will post again when we eventually get to Peru and the Galapagos - hopefully 2021.

Russ H

John put together a month-long trip of a lifetime for our family to Costa Rica. He took on board all the things we wanted to do and put together an action-packed trip with plenty of relaxing moments too. The accommodation and transfers were brilliant and we were always looked after. We wouldn't hesitate to recommend The Latin America Travel Company. They turned a dream into a reality and we can't thank John enough for the amazing memories we now have.

Susan Wint

We used this company to book a tour of Costa Rica because their bespoke package allowed so much more flexibility than other companies, at a very reasonable price. We were blown away by the customer service; detailed and speedy email responses, a varied trip planned to meet our every need and a highly personalised travel guide resulted in the best holiday we've had.

Katherine

We have returned from a fabulous 2 week tour of Costa Rica. John (Stanley) worked with us through the planning to put together a packed itinerary advising us on great hotels at the price point we wanted to hit, the best route to take to keep travel time to a minimum between locations and optimising the scheduling of the excursions we wanted to include with as little down-time as possible.

Throughout the planning and the holiday John responded quickly to our questions and requests and it felt a very personal contact.

The measure of great service, however, is how a company deals with issues which arise, (inevitable in a country like Costa Rica), and on the couple of occasions, we felt the need to contact John or the local agent there was a quick response to deal with our request. Neither issue was a real problem, but gave good indication of the service should the need have been significant so very reassuring.

I recommend this company highly and when we head to Latin America again will certainly be contacting them.

Helen K

My husband and I have recently returned from an excellent holiday in Chile plus a couple of nights in Buenos Aires. Our travel consultant, John, put together an excellent itinerary after listening to our interests and requests. Our later requests were also accommodated. All the hotels were excellent - mainly boutique style and in a good location. The internal travel arrangements worked and our guides in the different areas were very good and knowledgeable with good english. The local drivers were all very safe and vehicles in excellent condition.

We visited Santiago, Matetic wine estate, the Atacama Desert, lakes region and the Torres del Paine National Park in Patagonia. This was followed by a four night cruise in Tierra del Fuego on the Australis, which we would highly recommend.

Throughout we delay with the same travel consultant who was very knowledgeable and provided a high quality service. We were provided with a book for our trip which included our itinerary plus very useful local information and general information about the country.

We would recommend Latin America Travel Company and would use them in the future for further holidays in Latin America.

Helen Ellison

We had an amazing holiday in both Argentina & Chile, booked through the Latin America Travel Company. With one exception everything went according to plan with transfers all on time and a good variety of local style hotels with excellent food.

EcoCamp in Torres del Paine was super, as was the Lakes crossing from Puerto Varas to Bariloche.

The only time things did not work out as expected was when a flight was cancelled - The local team 'on the ground' in Chile very quickly picked up on the issue and organised an alternative hotel & flight. At all times we felt very well looked after - thanks to all involved.

Sue Ellis

From my initial enquiry, subsequent email and phone conversations organising the details, to the actual trip itself, I can't recommend these guys enough. I completely felt like they cared about me as an individual and not a number, including helping me out when we missed a flight in Lima. The guidebook they sent us tailored to our itinerary was a lovely surprise, and the tour guides we had everywhere were excellent and very engaging.

Had the holiday of a lifetime and the Galapagos islands are just mind-blowing. I normally book everything individually myself for our holidays but there's no way I could have put all the detail together for this trip.

Came back wondering how we can ever top the holiday we had :(

Daniel Keighron-Foster

All our holiday experiences were great. Organisation at all levels flowed well and we were very happy with all the guides and all those we interacted with on our travels. The Galapagos was amazing and the choices made by The Latin American Travel Company for us suited our need perfectly. Hotel choices were great and again well suited to our preferences.

We have traveled with this company before and will do so again should we revisit South America. We would recommend that anyone wishing to make Latin and South America your destination to make this your travel company of choice.

Cushla Hughes

We had such a wonderful experience using this company to travel around China (The China Travel Company) that we came back to them for our Costa Rica experience. John was extremely accommodating to our requests, changing aspects of the itinerary until we had a perfectly tailored experience planned for us. From being collected at San Jose airport, our transport between accommodation was planned to precision.

The lodges John had booked for us did not disappoint and the rooms chosen were all fantastic and unique with amazing views. Even the transport was an adventure, from our white water rafting in and out of Paquare Lodge (what a place!) to our light aircraft flight to the Osa Peninsula. Trips and hikes were booked in advance for us, and we enjoyed each and every one.

I would highly recommend using the Latin American Travel Company to plan an experience of a lifetime.

Susan

Excellent personalised service, responsiveness & organisation of our custom tour in Costa Rica. Pretty much everything went to plan in country, with a couple of small wrinkles. But we were looked after very well and enjoyed wonderful private guided tours with very knowledgeable guides. Very happy with the service provided.

Chris W

We booked our honeymoon to the Galapagos with The Latin American Travel Company. From start to finish, they were great. We contacted at least 5 different companies to help us with our trip and chose to book with The Latin American Travel Company because John (our advisor) was the most responsive and all the information he provided was completely transparent. With them, we felt we knew exactly what we were getting. Even when there was a problem two weeks before our trip (through no fault of LTA - there was a problem with the boat we were booked onto), John sorted it all out within 24 hours. Once in the Galapagos, everything went exactly to plan, we didn’t have to worry about a thing and we had the trip of a lifetime!

H from London

We’d definitely recommend the Latin America Travel Company. John arranged such a wonderful trip for us. We were so impressed with how well everything was planned, the quality of tours/guides and how it all went so smoothly! John gave us really helpful advice & suggestions and personalised guidebooks which we will forever keep! We loved all the excursions, which John recommended to us based on what we were looking for. It’s certainly a trip we’ll always remember!

S Christine

They were excellent.. Made our trip so effortless and we had wonderful guides, good quality transportation and hotels. Would definitely recommend them to everyone.

Th Lim

We thoroughly enjoyed our trip to Mexico especially the Yucatán peninsula.
We split our holiday into two halves - cultural followed by chilling on the beach.
The highlights were Teotihuacan Pyramids and Chichén Itzá.

Having travelled with the Latin America Travel Company last year to Costa Rica we thought we should continue our good relationship with an agency we could trust. We did have some teething issues at the beginning with the ground agents in Mexico City but clearly compensated with our subsequent visit and stay to Merida and Celestun which were perfect.

Finally our stay in the Hotel Petit Lafitte, Playa Del Carmen, which was small and personal and it provided with the right balance for chilled second part to our holiday.
I would highly recommend The Latin America Travel Company.

George Thompson

John at Latin America Travel Company was most helpful in the extreme in organising our last minute trip; the accommodation and guided tours and activities met our requirements exactly. Transfers were prompt and efficient - we wouldn't hesitate to use the company again.

Frank S

Excellent service both in planning and during a holiday. Some options are expensive and a wider choice of hotels would be helpful (these can be arranged if you know what you want but a wider selection on the website would be helpful).

John H

Costa Rica is a great place to visit. John helped us enjoy it by putting our tour together with us. He listened to what we do and don’t like doing, and was able to offer his own insight into the various places based on his own experience so the trip worked to see different places and environments and be a practical proposition in the time that we had available. Once there the arrangements he had made worked well, and he remained contactable when we had questions to ask. While we were away we met with other travellers for whom he had arranged a tour. We agreed that we were very happy with all that had been done for us.

Colin

This trip outstripped my expectations by a long way. Costa Rica was such an amazing place with so much to do. The hotel choice was amazing and we felt so well looked after from start to finish.

Mrs Harrison

Latin America organized a wonderful trip for us. We wanted a nature tour with walking and wildlife and were rewarded in spades. This is not a “big five” destination but the satisfaction of finding smaller creatures and the sheer variety of species was fantastic.

Mr & Mrs Hardy

John Stanley’s obvious professionalism, knowledge and passion gave us confidence to leave the holiday details and arrangements in his hands. Our confidence was fully justified – everything worked perfectly and we had a memorable holiday.

Colin Clavey

Our trip was made so easy by your fantastic and professional organisation. The flight connections were flawless and all the guides and drivers friendly, helpful and informative. We thought your personalised trip guidebook was a great bonus and extremely useful.

Mr & Mrs Owen

The detailed itinerary was very good and the service and knowledge was exemplary.

Wendy Wolstencroft

We had a fantastic time and we will not hesitate to recommend you to anyone we know planning on visiting Argentina.

Nadia & Anthony

We spent a long time in the planning stages drafting and re-drafting our itinerary but nothing was too much trouble and we always felt like our needs were put first. It was a first rate and personal service throughout.

Lloyd

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