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Working Hours

Monday - Friday 09:00 am - 17:00 pm
Saturday - Sunday CLOSED

Welcome To Your Client Page

Dear Bob,

Welcome to your own personalised page of our website and many thanks for booking your trip with us. Here you can download your exclusive Trip Guidebook, personalised to your particular itinerary, in PDF format.

You will also see your receipt, confirmed trip itinerary and any other relevant documentation. All these downloads will be available here until the end of your trip with us.

Please take the time to read the Trip Guidebook which contains all the information you need to know about your particular trip such as the itinerary, inclusions, emergency contact numbers, country guides, destination guides, tips, advice, information on your accommodation, FAQ’s and much more.

Frequently Asked Questions

Where do I meet the driver for the initial transfer on arrival?

Your English speaking guide will be waiting for you after you clear customs in the arrivals area of the airport. They will be holding a sign with your names and our logo on it.

What do I do if I can’t find my transfer guide?

In the unlikely event of this happening you will find a 24 hour emergency number to contact in your Trip Guidebook.

Do I need hotel vouchers?

We provide the confirmation on the confirmed itinerary but you do not need to present this on check in as all details are held on hotel computers

Some Important Checks to Make Before Departure

– Check you have the necessary vaccinations for your trip, we recommend making an appointment with your doctor 6-8 weeks before departure

– Check that you have valid medical insurance to cover any expenses that might be incurred in the unfortunate event of requiring medical assistance on your trip

If you have any further questions please don’t hesitate to contact me.

I would like to take this opportunity to thank you again for travelling with us and wish you a fantastic trip!

John Stanley
The Latin America Travel Company


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