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Working Hours

Monday - Friday 09:00 am - 17:00 pm
Saturday - Sunday CLOSED

Welcome To Your Client Page

Dear George & Helen

Welcome to your own personalised page of our website and many thanks for booking your second trip with us! We really appreciate your custom and hope that you are looking forward to your trip to Mexico.

Here you can download your receipt, trip itinerary, flight e-tickets and any other relevant documentation. All these downloads will be available here until the end of your trip with us.

Many thanks once again for booking with The Latin America Travel Company.


Whilst you are in Mexico we provide 24/7 emergency support throughout your trip. Should there be any problems the numbers you will need to contact are as follows.

When calling from a UK mobile phone: + 52 1 55 6914 5064
When calling from within Mexico outside of the Cancun area: 045 998 147 6847
When calling from within Mexico in the Cancun area: 044 998 147 6847

Frequently Asked Questions

Where do I meet the driver for the initial transfer on arrival?

Your English speaking guide will be waiting for you after you clear customs in the arrivals area of the airport. They will be holding a sign with your names and our logo on it.

What do I do if I can’t find my transfer guide?

In the unlikely event of this happening you should contact the 24 hour emergency number above.

Do I need hotel vouchers?

These are no longer necessary as all details are held on hotel computers.

Some Important Checks to Make Before Departure

– Check you have the necessary vaccinations for your trip, we recommend making an appointment with your doctor 6-8 weeks before departure

– Check that you have valid medical insurance to cover any expenses that might be incurred in the unfortunate event of requiring medical assistance on your trip

If you have any further questions please don’t hesitate to contact me.

I would like to take this opportunity to thank you again for travelling with us and wish you a fantastic trip!

John Stanley
The Latin America Travel Company


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