Support the travel industry – don’t cancel, reschedule

Our statement on COVID19 and what you can do to support the travel industry

When you book a trip with us there are a huge amount of people needed to carry out that booking. There are the airport staff, the cabin crew, the guides, the drivers, the kitchen porters, the hotel reception staff, the cleaners, the national park rangers, the offices full of operations teams working behind the scenes and many more.

Almost all of our hotel and experience provider partners are small family run businesses. All these people depend on tourism for their livelihoods, and many other businesses such as restaurants and bars also benefit.

We believe that in these challenging times, we all need to help each other.

Therefore, if you are not able to travel over the next few months as planned, the best and kindest thing you can do to show support is to reschedule your trip for different dates and don’t cancel. By postponing, you will help all the suppliers involved in your booking to keep cash in the bank, stay afloat, and in exchange you will have a fantastic holiday to look forward to once all this has passed.

Time after time our customers tell us that the trips we organise for them are ‘trips of a lifetime’. Right now, all the people who help to provide these once in a lifetime experiences need your support, and the best way you can do that is either by postponing your booked trip if you have to, or planning a new holiday.

We’ll meet again!

Once the lockdown is over, we’ll be back exhibiting at the following travel shows. We have free tickets to give out, so let us know in advance if you want to come and say hello. Looking forward to seeing you there!

5 – 8 November 2020 Luxury Travel Fair, Kensington Olympia, London

14 – 17 January 2021 Destinations Travel Show, Event City, Manchester

All trips are operated by HeadsEast Ltd, UK Company registration number 6717612
© Copyright 2008-19 HeadsEast Ltd

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