We know and understand that a trip to Latin America is a very special holiday and a large expense. Consequently, it is vital you book with a company that has 100% financial protection in the unlikely event that company goes out of business.
We are fully bonded members of ABTA
the Association of British Travel Agents so you can book with us in confidence. Click here to look us up on their website.
We hold an ATOL license so that any booking made with us that includes flights is 100% financially protected in the unlikely event of our insolvency. Click here to look us up on their website
In accordance with the UK Package Travel & Linked Travel Regulations 2018, Directive (EU) 2015/2302 or the local applicable law in the country of residence of the passenger(s) booking with Headseast Ltd are fully protected for the initial deposit and subsequently the balance of all monies received by us, including repatriation costs and arrangements, arising from cancellation or curtailment of your travel arrangements due to the insolvency of Headseast Ltd.
The respective laws accordingly to the country of residence of the passenger(s) usually only requires us to provide cover for Package & Linked Travel Arrangements, there is no requirement for Financial Protection of day trips or single elements, and none is provided unless the local law requires such. If you have questions on this then please contact Headseast Ltd.
Headseast Ltd has taken out an insurance provided by International Passenger Protection Ltd (IPP) with Liberty Mutual Insurance Europe SE (LMIE) trading as Liberty Specialty Markets, a member of the Liberty Mutual Insurance Group. LMIE's registered office: 5-7 rue Leon Laval, L-3372, Leudelange, Grand Duchy of Luxembourg, Registered Number B232280 (Registre de Commerce et des Sociétés). LMIE is a European public limited liability company and is supervised by the Commissariat aux Assurances and licensed by the Luxembourg Minister of Finance as an insurance and reinsurance company. This insurance is only valid for passengers who book and pay directly with/to Headseast Ltd.
We subscribe to and promote the principles of Travel Aware, a UK foreign office campaign for safe and healthy travel abroad.